Privacy Policy

Effective from March 1 , 2023

The site hellolionceau.com is owned and published by the company HEXAGON ONLINE MARKETING LTD.

HEXAGON ONLINE MARKETING LTD takes respect for privacy and the protection of personal data very seriously and undertakes to implement adequate measures to ensure the protection of this data and to process and use such data in a respectful manner. applicable provisions and in particular European Regulation 2016/679 of April 27, 2016 (GDPR) and Law No. 78-17 of January 6, 1978 known as the Data Protection Act.

ARTICLE 1: Data controller

Your Data is collected by HEXAGON ONLINE MARKETING LTD, a limited company, whose registered office is at 22 Lloyd Rd E17 6NR London, registered with Companies House in the United Kingdom under number 10626669.

Within the meaning of articles 24 of the General Data Protection Regulation 2016/679 of April 27, 2016, HEXAGON ONLINE MARKETING LTD acts as data controller.

HEXAGON ONLINE MARKETING LTD has appointed a personal data protection delegate who can be contacted by e-mail at the following address: info@hellolionceau.com

ARTICLE 2: Data collected and purposes

HEXAGON ONLINE MARKETING LTD, as data controller, is required to collect, consult, use, modify, store, transmit and delete personal data in the context of its commercial and contractual activities.

In accordance with article 4 of the General Data Protection Regulation 2016/679 of April 27, 2016, the terms “Data” or “Personal Data” designate any information relating to an identified or identifiable natural person (hereinafter referred to as " Concerned person ").

An “identifiable natural person” means a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to a or several specific elements specific to their physical, physiological, genetic, psychological, economic, cultural or social identity.

HEXAGON ONLINE MARKETING LTD undertakes to collect personal data only for precise, explicit and legitimate purposes and not to subsequently process this data in a manner incompatible with these purposes.

HEXAGON ONLINE MARKETING LTD undertakes to only process personal data which is adequate, relevant and not excessive in relation to the purposes for which it is collected

This data is mostly collected directly from the people concerned when they:

  • Create a personal space on the HEXAGON ONLINE MARKETING LTD Website.
  • Make an inquiry about HEXAGON ONLINE MARKETING LTD.
  • Place an order on the Website.
  • Browse the Website and/or consult the products.
  • Participate in a game or competition organized by HEXAGON ONLINE MARKETING LTD.
  • Contact HEXAGON ONLINE MARKETING LTD Customer Service.

As part of the collection activities mentioned above, HEXAGON ONLINE MARKETING LTD collects the following data:

  • Identity data (last name, first name, gender, age, date of birth).
  • Contact data (email, postal address, telephone number, social network details).
  • Billing data and payment terms.
  • Details of the services and subscriptions subscribed.
  • The history of the contractual relationship.
  • A copy of the individuals' correspondence with customer service.
  • Where applicable, responses to surveys and questionnaires and comments/opinions.
  • Technical information related to navigation (e.g. IP address, browsing history, visit route, browser, operating system, information on the devices from which you visit the website, etc.).

In order to better understand the data processing carried out by HEXAGON ONLINE MARKETING LTD, we inform the persons concerned that HEXAGON ONLINE MARKETING LTD may process their data for the following purposes:

  • Carrying out processing relating to administrative management (customer accounts, orders, deliveries, invoicing, collection).
  • Carrying out processing relating to customer relationship management (review management, satisfaction surveys, loyalty program management).
  • Carrying out processing relating to the management of complaints (after-sales service, processing of requests for rights of access, rectification, opposition, deletion, management of disputes).
  • Carrying out processing relating to the management of marketing activity and improvement of the Site and the application (traffic analysis, customer targeting, etc.).

ARTICLE 3: Data Hosting

All personal data collected and processed by HEXAGON ONLINE MARKETING LTD is hosted in the European Union.

ARTICLE 4: Destination of Collected Data

HEXAGON ONLINE MARKETING LTD is the sole recipient of your data and undertakes not to transmit it to third parties unless a legal request is made to transmit this data to state authorities.

ARTICLE 5: Duration of data retention

The data is kept for a period adapted to the purposes of the processing and in accordance with the legislation and regulations in force. Customer data is kept during the contractual relationship, and may be kept for ten (10) years after the termination of the contractual relationship to comply with accounting and tax obligations.

ARTICLE 6: Your rights

In accordance with the General Data Protection Regulation 2016/679 of April 27, 2016, each person has a right of access, rectification, erasure and portability of their Personal Data, and a right to limitation and opposition to the processing of this data.

These rights can be exercised by contacting us at the following address: info@hellolionceau.com

Individuals also have the right to lodge a complaint with the CNIL.

In addition, and since Law No. 2016-1321 of October 7, 2016, people who wish to do so have the possibility of organizing the fate of their data after their death. For more information on the subject: https://www.cnil.fr/ .

ARTICLE 7: Cookie management policy

A Cookie(s): is a text file placed on your hard drive by the server of the HEXAGON ONLINE MARKETING LTD Website. It generally contains the name of the server that deposited it, an identifier in the form of a unique number and an expiration date. Its purpose is to collect information relating to your browsing in order to offer you services adapted to your terminal (computer, mobile, or tablet).

7.1 Functional cookies

Functional cookies are necessary for the functioning of the Website and the application. They allow people to use the main functionalities of the Site and to secure their connection. They can provide direct access to their personal spaces via usernames and passwords. These cookies also allow people to place products in their shopping cart and keep their cart active.

These cookies have a very short lifespan, while the session remains active.

Without these cookies, users will not be able to use the sites normally and it is therefore not recommended to prevent their use or delete them.

7.2 User experience optimization cookies

These cookies make it possible to optimize the functioning of the HEXAGON ONLINE MARKETING LTD website and application. They also make it possible to adapt the presentation of these sites to the display preferences of the terminal used by people during their visits. These cookies allow users to have smooth and tailor-made navigation.

The lifespan of technical performance cookies is limited to thirteen months.

If you refuse the implementation of these cookies, users will not be able to benefit from the functionalities described above.

7.3 Technical performance cookies

Technical performance cookies allow HEXAGON ONLINE MARKETING LTD to monitor the technical performance of its sites, to detect problems in order to reduce as much inconvenience for the User as possible, to activate and support security features, but also to help detect malicious activity and violations of these terms of use.

The lifespan of technical performance cookies is limited to thirteen months.

Refusing the implementation of such cookies or deleting them has no impact on people's browsing.

7.4 Audience measurement cookies

Audience measurement and statistics cookies allow the data controller to know the use and performance of the sites, to establish statistics, volumes of attendance and use of various elements (content visited, paths, etc.) for the purposes of improving the interest and ergonomics of the services offered (the pages or sections most often consulted, the most read articles, etc.). These cookies are also used to measure website consultation traffic.

The lifespan of audience measurement cookies is limited to thirteen months.

Refusing the implementation of such cookies or deleting them has no impact on people's browsing.

2.5 Advertising cookies

As part of browsing all the pages of its Website and its application, HEXAGON ONLINE MARKETING LTD may process navigation data and/or use advertising cookies in order to offer visitors advertisements tailored to their interests. These cookies also make it possible to limit the number of times a visitor will see an advertisement and also serve the Data Controller to evaluate the effectiveness of its advertising campaigns.

The lifespan of advertising cookies is limited to thirteen months.

Refusal of these advertising cookies has no impact on the use of the Website or the application

2.6 Sharing cookies (social networks)

The HEXAGON ONLINE MARKETING LTD Website and its application may include social network buttons or modules, such as Facebook and Twitter, which allow visitors to share content with other people or to inform third parties of your consultation or your opinion regarding content on our site.

When visitors use these sharing buttons, a third-party cookie from the social network is installed. If visitors are connected to the social network when browsing the sites, the sharing buttons allow them to link the content viewed to their user account.

Visitors are invited to consult the privacy protection policies of these social networks in order to be aware of the purposes of use, in particular advertising, of the navigation information that they can collect thanks to these application buttons, and of the duration life of associated cookies.